At Marshal University, we strive to provide high-quality design and development services. This Cancellation and Refund Policy outlines the terms for canceling services and requesting refunds.
1. Cancellation Policy
Clients can request cancellation of a service by contacting us at (arjunk887400@gmail.com) with their order details.
Cancellation requests must be made before work has commenced on the project.
Once the work has started, cancellations will not be eligible for a full refund.
If a project is canceled due to a violation of our Terms & Conditions, no refund will be issued.
2. Refund Policy
We offer refunds based on the progress of the project and the work completed:
Full Refund: If cancellation is requested before any work has begun.
Partial Refund: If cancellation is requested after partial completion of the project. The refund amount will be determined based on the work completed.
No Refund: Once the project has been completed and delivered, no refunds will be provided.
3. Exceptions
Refunds will not be issued for services that require upfront third-party costs (e.g., licensing fees, hosting services, or software subscriptions).
No refunds will be provided for delays caused by the client, including failure to provide necessary materials or approvals on time.
In the case of force majeure events, refunds will be assessed on a case-by-case basis.
4. Refund Process
Refund requests must be submitted via email to [Insert Email] with the subject Refund Request and include relevant order details.
Approved refunds will be processed within (7-14 business days) via the original payment method.
Any transaction fees or processing charges imposed by payment gateways will be deducted from the refund amount.